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The best thing we did this quarter? Made more time to listen to our customers.
What I learned from our first 100 customers.
Hot take: most outbound fails because it starts with a pitch, not a conversation. The teams winning right now are the ones showing up early, in the comments, with something useful to say.
Hiring for two roles this month. If you know someone great at ops, send them my way.
linglong
Founder at Northline Studio
17m · ◉We’re growing, but client onboarding is still six spreadsheets and a lot of chasing. Has anyone found a better way to handle this?
show up, follow up, convert in your voice
Ignored warm leads
average engagement is 13x
ICP-specific opportunities
conversion on “complaint/direct request”
